In an , a transcript of which was published on Wednesday, Hao said the incident led the exchange “to make several improvements in our internal processes.”
The CEO stressed that user funds had never been in jeopardy and that OKEx maintains backups of the crypto private keys. He didn’t explain why they couldn’t be used in this incident, however.
On Oct. 16, OKEx was forced to due to one of the key holders being held by authorities and “cooperating” with an investigation. The exchange managed to on Nov. 27, with OKEx saying the keyholder had been released and had not been involved in any wrongdoing or illegal activities.